This Privacy Policy describes how lelandmills.com (the "Site," "App," "we," "us," or "our") collects, uses, and discloses your Personal Information when you visit the Site, use our mobile app, or make a purchase.
Contact
If you have questions, need more information about our privacy practices, or would like to make a complaint, contact us:
- Email: info@lelandmills.com
- Mail: 905 S Mill Rd, Spanish Fork, UT 84660, United States
Collecting Personal Information
When you visit the Site or use our App, we collect certain information about your device, your interactions, and data needed to process your orders. We may also collect additional information if you contact us for support.
Device Information
- Purpose: To load the Site/App accurately and perform analytics
- Source: Automatically collected via cookies, log files, tags, and pixels
- Shared with: Shopify
- Data Collected: Browser version, IP address, time zone, cookie data, pages/products viewed, search terms, and interactions with the Site/App
Order Information
- Purpose: To fulfill orders, process payments, arrange shipping, provide confirmations, prevent fraud, and send marketing communications
- Source: Collected directly from you
- Shared with: Shopify and Zoho (excluding payment information)
- Data Collected: Name, billing and shipping address, email, phone number, payment details
Customer Support
- Purpose: To assist with customer service requests
- Source: Collected directly from you
Use of Our Mobile App
In addition to our website, we provide a mobile application (the "App") to support your shopping and subscription experience with Leland Mills.
Information Collected Through the App:
- Account and Order Data: To facilitate purchases and manage subscriptions
- Subscription Preferences: Products selected, delivery frequency, and order history
- Device & Usage Data: Including device type, OS, and in-app behavior to improve app performance and user experience
- Push/Banner Notifications: We may send real-time updates or promotions via in-app notifications (can be managed in your device settings)
We use this information to:
- Process purchases and manage subscriptions
- Send important notifications, alerts, or promotional offers
- Improve app functionality and user experience
We do not sell your data. Information is only shared with service providers when necessary to operate the App and deliver services to you.
Minors
The Site and App are not intended for individuals under the age of 16. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
Sharing Personal Information
We share your Personal Information with trusted service providers to help provide our services and fulfill our contracts with you, including:
- Shopify: Used to power our online store — Shopify Privacy Policy
- Legal Requirements: If required to comply with laws, subpoenas, or legal requests
Behavioral Advertising
We use your Personal Information to deliver targeted advertising or marketing communications that we believe may be of interest to you.
- Google Analytics: For behavior analysis — Google Privacy Policy | Opt-Out
- Shopify Audiences: Helps display our ads to similar audiences across other platforms
You can opt out of targeted advertising at:
- Google Ads Settings
- Digital Advertising Alliance
Using Personal Information
We use your Personal Information to:
- Provide our products and services
- Process payments and fulfill orders
- Communicate with you
- Send marketing and promotional offers
- Improve your experience on the Site and App
Retention
We retain your Personal Information unless and until you ask us to delete it. See "Your Rights" for more information.
SMS Terms of Service
By providing your phone number and opting in to receive SMS messages from Leland Mills, you agree to receive recurring texts related to your orders, subscriptions, promotions, product updates, and customer support.
Consent
Consent to receive messages is not a condition of purchase. Message frequency may vary. Standard message and data rates may apply.
Opting Out
Reply STOP to unsubscribe or HELP for help. You may also contact us directly at (801) 798-2090.
Delivery
We are not responsible for delayed or undelivered messages. Delivery depends on your carrier and device compatibility.
Supported Carriers
Carrier participation may vary. Carriers are not responsible for message delivery or delays.
Data Use
We may collect your phone number, message content, and interaction history to send messages and improve services.
Mobile opt-in data and consent will not be shared, sold, or disclosed to third parties or affiliates for marketing or promotional purposes.
Changes
We may change or discontinue the SMS program at any time. Any updates will be reflected in this Privacy Policy.
Your Rights
CCPA (California Residents)
You have the right to:
- Access the personal information we hold about you
- Request correction, deletion, or transfer of your data
- Designate an authorized agent to make requests on your behalf
To exercise your rights, contact us using the information listed above.
Cookies
We use cookies to enhance your browsing experience, analyze website usage, and serve personalized content.
- You can control cookies through your browser settings. Blocking cookies may limit some functionality.
- Learn more: AllAboutCookies.org
Do Not Track
We do not currently respond to "Do Not Track" signals from your browser due to the lack of industry standards.
Changes
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page.
Complaints
If you have a complaint, please contact us using the details above. If you're not satisfied with our response, you may contact your local data protection authority.